Frankfurt am Main - General Manager

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Under direct supervision of the Area Operations Director (AOD), the General Manager (GM) is responsible for the Profit and Loss of the centre, the management of the centre team members (CSR) as well as for ensuring high centre quality & standards. With a dotted line to the Area Sales Director (ASD), the GM is also responsible to convert enquiries into new sales, hence achieving centre sales targets. Main responsibilities• Responsible for P&L of the Business centre • Responsible for ensuring operational excellence of the Regus centre by management of Customer Service Team Management and motivation of centre team members. Developing staff by communicating business goals and objectives, establishing standards and communication centre performance on a regular basis. • Ensuring that staff teams work collectively to create an exceptional office environment that provides a professional, courteous and environment for the clients and that meets Regus standards and policies. • Generating profitable new business within the territory in order to exceed personal targets (Sales focus with minimum 50% dedicated time) by:   Managing the entire sales cycle from lead/enquiry development, sales tours, marketing all product lines, negotiating and closing minimum 6 deals with clients (a ...

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