Berlin - Head of eBay C2C DE

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Reporting to the Senior Director Global C2C, the Head of C2C eBay.de will be responsible for the results of eBay’s DE consumer seller business as measured by Gross Merchandise Volume (GMV) and Revenues. Beyond financial metrics (s)he will be held accountable for customer satisfaction (NPS) of German consumer sellers using any of eBay.de’s transactional formats. (S)he will build and lead a dedicated team to support her/him in understanding German consumer seller needs and developing the right strategy and operations plans. Furthermore, the C2C eBay.de team will drive key initiatives and liaise with other departments and functions to holistically serve DE consumer sellers in the best possible way. Beyond her/his direct team, the Head of C2C eBay.de will work with colleagues dedicated or partially dedicated to C2C in marketing, product, customer support and other functions. This is a key role within the eBay Germany Leadership team. Consumer sellers do not only represent the roots of the eBay business, but also accounts for more than a third of eBay DE’s total GMV.   Responsibilities: Results: GMV, Revenue, NPS Own the holistic user experience for German consumer sellers from listing to feedback Develop the strategies and operations plans to achieve ambitious results Ensure ...

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