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Düsseldorf - Manager Global After Sales

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Düsseldorf - Telekommunikation - Manager - Vodafone

The role is consequently delivering in regard to the optimal cost of ownership for the Terminals Supply Chain. The role is indirectly linked to the Head of Global Logistics and directly to the Principal After-Sales Manager and delivers agreed value add to support Vodafone’s business goals, thus effectively managing risk. The role delivers as key outputs the global rollout of harmonized consolidated After Sales approaches and projects across Europe and in line with the Global After-Sales Strategy. The role holder will be responsible for the development of, the buy into and execution of Global After Sales projects & approaches on a local level which will be a key output of the role. The role will be highly visible to internal and external stakeholders of Head of Department Level and below. The role holder will be expected to work with Operations and Enablers to ensure alignment of activities to support Best Practices in strategy and execution, responsible for the strategy development for complete After Sales processing in the area of Terminals. The role holder will be expected to assess and challenge approaches to ensure such approaches are robust, sustainable, cost effective and maximize impact on NPS. The role holder will ensure that long term implications of approach decisions ...


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