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Hamburg - Senior Process Manager Sales & Distribution

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Hamburg - Energie - Manager - Vattenfall

Process Management is part of Process & Demand management (P&D) and develops, optimises and harmonises the end-2-end process of sales and distribution of gas, electricity, heat and energy related services. Process Management consists of several international teams of process experts organized along core processes like Pre-contract, Contract Fulfillment, Switch/Move, Billing, Payments and Dunning. We are looking for a senior process manager to strengthen the team, to harmonize these processes across Europe and to take a leading role in implementing IT-systems to support the core processes.   MainTasks Constantly optimize the process of Sales & Distribution of gas, electricity, heat and energy related services Initiate, manage and participate in improvement projects Harmonize processes for all Vattenfall locations (internationally); apply best-practices Setting and achieving targets for the typical sub-processes of Sales & Distribution in close co-operation with Business Partners like Sales B2C, B2B, Product Development and IT Qualifications You have a relevant degree from University, Technical institute or similar You have at least 5 to 10 years relevant experience in the Utility industry You are very well known with the Sales & Distribution (sub)processes of an Energy Supplier ...


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