Enterprise Act Engineer II - AMZ8734398
Amazon
E-commerce Services
Herndon, VA - USA
Berufseinsteiger / Trainee
Experteer Overview
In this role you contribute to design, deployment, and support of cloud-based, mission-critical apps for enterprise customers. You’ll work with cross-functional teams to ensure flawless customer experience and proactive guidance throughout the implementation lifecycle. You’ll analyze operations, address disruptions, and suggest architecture improvements. The position centers on delivering reliable, scalable enterprise solutions at scale within Amazon’s cloud ecosystem.
Verantwortungsbereiche
- Design, develop and support cloud-based, mission-critical applications for enterprise customers
- Collaborate with engineering teams and technologists to leverage transformational technologies
- Manage enterprise accounts, oversee support cases, and advise on strategy, planning, launch, and operations
- Analyze operations and present periodic performance reviews to customers
- Provide reviews of service disruptions, metrics, and prelaunch planning
- Recommend new offerings and provide proactive guidance across the implementation life cycle
- Advocate for customer requirements and participate in customer meetings
- Utilize customer resolution tools across service groups to resolve concerns promptly
Zentrale Anforderungen
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- One year of experience in designing, developing, implementing, troubleshooting, and managing large-scale distributed applications
- Experience performing system administration in Linux or Windows environments
- Experience in computer networking, scripting, and automation
Stellenbeschreibung
In this role you contribute to design, deployment, and support of cloud-based, mission-critical apps for enterprise customers. You’ll work w…
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Enterprise Act Engineer II - AMZ8734398
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