Enterprise Act Engineer II - AMZ8734398

Amazon

E-commerce Services

Herndon, VA - USA

Berufseinsteiger / Trainee

Experteer Overview

In this role you contribute to design, deployment, and support of cloud-based, mission-critical apps for enterprise customers. You’ll work with cross-functional teams to ensure flawless customer experience and proactive guidance throughout the implementation lifecycle. You’ll analyze operations, address disruptions, and suggest architecture improvements. The position centers on delivering reliable, scalable enterprise solutions at scale within Amazon’s cloud ecosystem.

Verantwortungsbereiche

Design, develop and support cloud-based, mission-critical applications for enterprise customers
Collaborate with engineering teams and technologists to leverage transformational technologies
Manage enterprise accounts, oversee support cases, and advise on strategy, planning, launch, and operations
Analyze operations and present periodic performance reviews to customers
Provide reviews of service disruptions, metrics, and prelaunch planning
Recommend new offerings and provide proactive guidance across the implementation life cycle
Advocate for customer requirements and participate in customer meetings
Utilize customer resolution tools across service groups to resolve concerns promptly

Zentrale Anforderungen

Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
One year of experience in designing, developing, implementing, troubleshooting, and managing large-scale distributed applications
Experience performing system administration in Linux or Windows environments
Experience in computer networking, scripting, and automation

customer advocacy clear communication cross-functional collaboration large-scale distributed application design and management Linux/Windows system administration computer networking

Stellenbeschreibung

In this role you contribute to design, deployment, and support of cloud-based, mission-critical apps for enterprise customers. You’ll work w…

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