Team Lead – Service Management (ID:3237)

Stafide

Personal- und Managementtraining

Amsterdam, Noord-Holland - Niederlande

Abteilungsleiter / Manager

Experteer Overview

As Team Lead – Service Management you will coordinate and oversee development work delivered by supplier teams, serving as the main liaison between developers and customer stakeholders. You will guide progress, planning, and technical alignment, while ensuring delivery within scope, timeline, and quality. You’ll identify risks and drive continuous improvement in collaboration and integration with the customer environment. You will onboard new developers and ensure alignment with architectural, security, and coding standards. This role suits someone who thrives in cross-functional settings and shaping end-to-end service delivery in cloud-native or infrastructure projects.

Verantwortungsbereiche

Oversee planning, execution, and delivery of development tasks by supplier teams
Act as primary interface between development teams and customer stakeholders
Facilitate status updates, planning, and alignment sessions with customers and service providers
Ensure development activities meet timelines, scope, and quality standards
Identify, track, and manage risks, impediments, and dependencies
Drive continuous improvement in collaboration, processes, and technical integration
Onboard and enable new developers to project context, tools, and methodologies
Maintain alignment with customer architectural guidelines, security requirements, and coding standards

Zentrale Anforderungen

6–8 years of experience leading multi-disciplinary development teams in complex environments
Strong understanding of Agile methodologies and modern software development lifecycles
Experience coordinating distributed teams across organizational boundaries
Technical familiarity with Kubernetes, Go, and cloud infrastructure
Proficiency with Jira, Confluence, and GitHub
Strong written and verbal English communication skills
Experience in stakeholder management, escalation handling, and expectation management
Optional certifications in project management (e.g., Scrum Master, SAFe, PMP)

Strong communication Stakeholder management Escalation handling Kubernetes Go cloud infrastructure

Stellenbeschreibung

As Team Lead – Service Management you will coordinate and oversee development work delivered by supplier teams, serving as the main liaison …

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